Returns, exchanges and refunds.

This policy covers three situations:

• Wrong draw weight — unused, unmarked bows can be exchanged within 14 days of delivery.
• Damage in transit — report within 48 hours of delivery with photos and we replace the affected parts at no cost.
• Defects — manufacturing faults are covered under both our own warranty and your statutory rights under the Australian Consumer Law (ACL).

Nothing in this policy reduces or removes rights you have under the ACL. The ACL guarantees that goods must be of acceptable quality, fit for purpose, and match their description.

We accept exchanges for change-of-mind reasons, including ordering the wrong draw weight, model or color, for 14 days from the delivery date, on the following conditions:

• The bow has not been strung or shot.
• There are no marks, scuffs, or finger oils on the riser or limbs.
• The bowstring, finger tab and arm guard are unused.
• All original packaging, inserts and accessories are returned.

For draw-weight and other change-of-mind exchanges, return shipping to us is your responsibility. For draw-weight exchanges we cover the cost of sending the replacement bow back to you after the returned item passes inspection.

Once we receive the returned bow we inspect it within 2 business days and dispatch the replacement or, if you prefer, issue a refund of the bow price (less any return shipping we paid on your behalf).

Please inspect your parcel as soon as it arrives. If anything is damaged — outer packaging, riser, limbs, bowstring or any accessory — do not discard the box.

Within 48 hours of delivery, email or WhatsApp us with:

• Your order number
• Photos of the outer carton (all sides) and the damage to the contents
• A short description of what you found

We will dispatch a replacement of the damaged part or a complete replacement at no additional cost. We may also ask you to keep the damaged item available for the carrier to collect for inspection.

Recurve bows sold by Archeryline are covered against manufacturing defects (limb delamination, riser cracking, limb pocket failure, hardware failure) for the period stated on each product page, and in any case for the period required by the Australian Consumer Law.

To make a defect claim, email us with your order number, photos and a description of the issue. We will assess the claim, and if the item is found to be defective we will, at our option, repair, replace, or refund the item. Where the defect is a major failure, you may choose the remedy in line with the ACL.

For hygiene, safety and modification reasons we cannot accept returns of:

• Arrows that have been cut to length or fletched to order
• Bowstrings that have been mounted on a bow
• Finger tabs, arm guards, gloves and consumables that have been used
• Items that have been modified, repainted, drilled or re-tooled
• Items damaged by misuse, dry firing, or use with broadheads / hunting tips

This does not affect your rights for goods that are defective or not of acceptable quality under the Australian Consumer Law.

Please contact us before sending anything back so we can confirm the return address and reference, and where applicable arrange a return label.

1. Email info@archeryline.com or WhatsApp +86 177 5328 1588 with your order number, the reason for return, and photos where applicable.
2. We will reply within 1 Australian business day with return instructions.
3. Pack the item in its original packaging and ship it tracked to the address we provide.
4. Send us the tracking number — once the return scans we can pre-arrange your replacement or refund.

Refunds are issued to the original payment method you used when ordering. Typical processing time on our side is 1 – 3 business days after we receive and inspect the return. Your bank or card issuer may take an additional 3 – 10 business days to show the refund in your account.

Where we have agreed to refund return shipping (damage, defect, or our error), we will either reimburse a receipted carrier cost or arrange a prepaid return label, whichever is simpler.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The rights you have under the ACL operate alongside the policy on this page. Nothing on this page is intended to limit those rights.

Returns & refunds enquiries: info@archeryline.com / WhatsApp +86 177 5328 1588. See our Contact page for support hours.